We take great care and pride ourselves on selecting and stocking only the highest quality pet products from trusted suppliers. We therefore offer a 30 Day Money Back Guarantee on all our products.
Having been in the pet trade for over 25 years and selling pet products online for more than 14 years we know the difficulties in choosing sizes and colours, when online, to suit your pet and home. When purchasing online you are covered by the Distance Selling Regulations which give you 7 days from receiving your order in which to decide whether your purchase is suitable. We know that in today's busy schedule, or if buying as a present for someone else, this gives very little time to make that decision. That's why when you buy from us you can relax knowing that you have a full 30 days in which to return your purchase if it is not suitable.
Items being returned as unsuitable need to be in their original packaging and in a saleable condition. If you have an item that you wish to return please first contact us at firstname.lastname@example.org